Toronto Yacht Rentals – Immediate Refunds for Jet Skis

At Yachts and Jet Ski Rentals, we are committed to providing an outstanding experience for all our customers. We understand that plans can change unexpectedly and want to ensure that your experience with us is as flexible and worry-free as possible. That's why we offer an Immediate Refund Policy for all our jet ski rentals.

1. If you wish to cancel.
2. If we must cancel due to inclement weather.

1. IF YOU WISH TO CANCEL:
are eligible for an immediate refund if you cancel your booking FOR ANY REASON 24 hours prior to your booked time.
Please note that our system is fully automated therefore if you miss the 24 hours time by even a millisecond, we will not be able to offer you the refund. Calling us will not help because we cannot override the system manually.

Requesting a Refund
To request a refund, simply click on the "Request a Refund" link in My Account (no phone calls required).

Processing Time
We offer an electronic (no phone calls) refund process; hence we process your refund immediately. However, depending on your bank or credit card issuer, it may take a few days for the refund to reflect in your account.

Full Refund Guarantee
We offer a 100% refund on your rental, with no hidden fees. The total amount you paid will be returned to you minus $2.00 to cover the credit card charges!

2. IF WE MUST CANCEL DUE TO INCLEMENT WEATHER:
Our system checks the weather report and if winds will be higher than 20kmph (12mph) or if there is any chance of rain then your booking will be cancelled.
You will receive a full refund and you will be notified 24 hours prior to your booked time.
This policy ensures that you will always have a FUN and safe ride with us!
You will be able to see your refund in My Account